Public services
citizens, customers and quality : the Tenth Hitachi Lecture delivered at the University of Sussex.
Edición de la obra Public services
| Autor | Michael Clarke |
|---|---|
| Editorial | Published by IMS for UNCRIR |
| Fecha de publicación | 1991 |
| Idioma | inglés |
| Páginas | 16 |
| ISBN-10 | 1851841369 |
| OCLC | 26721375 |
| Serie | IMS paper -- no.167 |
| Número de Cutter | C599p |