On becoming a customer-centric company
transformasi Telkom menjadi perusahaan berbasis pelanggan
Edición de la obra On becoming a customer-centric company
| Autor | Hermawan Kartajaya |
|---|---|
| Editorial | Gramedia Pustaka Utama |
| Fecha de publicación | 2004 |
| Lugar | Jakarta |
| Idioma | ind |
| Páginas | 374 |
| ISBN-10 | 9792207783 |
| OCLC | 58535919 |
| LCCN | 2004395155 |
| Número de Cutter | K18o |
Development of telecommunication industry and efforts of Telkom, a state-owned telecommunication company in Indonesia to become customer-based company towards global competition.