Magnetic service
the secrets of creating passionately devoted customers
Edición de la obra Magnetic service
| Autor | Chip R. Bell |
|---|---|
| Editorial | Berrett-Koehler Publishers |
| Fecha de publicación | 2003 |
| Lugar | San Francisco, CA |
| Idioma | inglés |
| Páginas | 169 |
| ISBN-10 | 1576752364 |
| OCLC | 51769251 |
| LCCN | 2003043790 |
| Número de Cutter | B433m |
Do you long to build a cult like following for your business? Would you like to have customers that don't just forgive you when you err, but actually help you correct what caused the mistake?