Improving Software Quality
An Insider's Guide to TQM
Edición de la obra Improving software quality
| Autor | Lowell Jay Arthur |
|---|---|
| Editorial | Wiley |
| Fecha de publicación | December 7, 1992 |
| Idioma | inglés |
| Páginas | 320 |
| ISBN-13 | 9780471578048 |
| ISBN-10 | 0471578045 |
| Número de Cutter | A788i |
This study focuses on the variety of new techniques used to achieve total quality management (TQM), a Japanese methodology for quality improvement. It explains how TQM directs the forces of information systems staff towards the identification of root causes of problems in the software life cycle.