Improving Public Service Delivery
Edición de la obra Managing to improve public services
| Autor | Hartley, Jean |
|---|---|
| Editorial | Cambridge University Press |
| Fecha de publicación | March 1, 2008 |
| Páginas | 298 |
| Formato | Hardcover |
| ISBN-13 | 9780521866415 |
| ISBN-10 | 0521866413 |
| OCLC | 231580975 |
| LCCN | 2008026926 |
| Número de Cutter | H332i |
'Managing to Improve Public Services' shows how management can be harnessed to improve a range of public services (e.g. policing, health, local government) by examining them through different theoretical lenses (e.g. governance, innovation and change, performance metrics and management).