
Hardware and software customer satisfaction in Japan
a comparison of U.S. and Japanese vendors
Edición de la obra Hardware and software customer satisfaction in Japan
| Autor | Michael A. Cusumano |
|---|---|
| Editorial | Sloan School of Management, Massachusetts Institute of Technology |
| Fecha de publicación | 1988 |
| Lugar | Cambridge, Mass |
| Idioma | inglés |
| Páginas | 28 |
| OCLC | 24927767 |
| Serie | Working paper / Alfred P. Sloan School of Management -- WP 2101-88 · Working paper (Sloan School of Management) -- 2101-88. |
| Número de Cutter | C987h |