From administrative to customer-oriented banking
re-designing strategy, organization, qualifications and training in European banks
Edición de la obra From administrative to customer-oriented banking
| Autor | Olivier Bertrand |
|---|---|
| Editorial | European Centre for the Development of Vocational Training |
| Fecha de publicación | 1995 |
| Lugar | Berlin |
| Idioma | inglés |
| Serie | CEDEFOP panorama |
| Número de Cutter | B551f |