Customer satisfaction measurement
the example of prolonged satisfaction with ATMs
Edición de la obra Customer satisfaction measurement
| Autor | Luiz Moutinho |
|---|---|
| Editorial | Cardiff Business School, Financial and Banking Economics Department |
| Fecha de publicación | 1992 |
| Lugar | Cardiff |
| Idioma | inglés |
| Serie | Financial and banking economics research paper series / Cardiff Business School, Financial and Banking Economics Research Department -- no.1/2/B · Financial and banking economics research paper (Cardiff Business School, Department of Financial and Banking Economics) -- no.1/2/B. |
| Número de Cutter | M934c |