Customer Care
Edición de la obra Customer Care
| Autor | Frank Atkinson |
|---|---|
| Editorial | Bookboon.com |
| Fecha de publicación | 2013 |
| ISBN-13 | 9788776817596 |
| Número de Cutter | A875c |
Customer care is about making sure your service is better than your competition and that everyone in your organisation has a responsibility for delivering excellent customer service. This book describes what customer care is and how to deliver it. You can download the book via the link below.