Creating and Driving Service Excellence
An Executive's Guide to it Service Management
Edición de la obra Creating and Driving Service Excellence
| Autor | Sharon Taylor, Itsmf International |
|---|---|
| Editorial | Stationery Office, The, The Stationery Office |
| Fecha de publicación | 2011 |
| Idioma | inglés |
| ISBN-13 | 9780117069022 |
| Número de Cutter | T246c |