
Clear, Correct, Concise E-Mail
A Writing Workbook for Customer Service Agents, Fourth Edition
Edición de la obra Clear, correct, concise e-mail
| Autor | Marilynne Rudick, Leslie O'Flahavan |
|---|---|
| Editorial | E-WRITE |
| Fecha de publicación | December 2, 2002 |
| Páginas | 196 |
| Formato | Paperback |
| ISBN-13 | 9780972598606 |
| ISBN-10 | 097259860X |
| OCLC | 52200951 |
| LCCN | 2003270317 |
| Número de Cutter |