
Case studies in service operations
Edición de la obra Case studies in service operations
| Autor | John L. Colley |
|---|---|
| Editorial | Duxbury Press, South-Western College Pub, Brand: South-Western College Pub |
| Fecha de publicación | 1996 |
| Lugar | Belmont, Calif |
| Idioma | inglés |
| Páginas | 567 |
| ISBN-10 | 0534511260 |
| LCCN | 95025307 |
| Número de Cutter | C698c |