Barriers to service quality
the capacity, quality, productivity balance
Edición de la obra Barriers to service quality
| Autor | Graham Clark |
|---|---|
| Editorial | Cranfield School of Management |
| Fecha de publicación | 1991 |
| Lugar | Cranfield |
| Idioma | inglés |
| Serie | Working papers / Cranfield School of Management -- 64/91 · Working papers -- 64/91. |
| Número de Cutter | C593b |