Analysing customer defections
predicting the effects on corporate performance
Edición de la obra Analysing customer defections
| Autor | Michael Page |
|---|---|
| Editorial | Henley Management College |
| Fecha de publicación | 1996 |
| Lugar | Henley-on-Thames |
| Idioma | inglés |
| ISBN-10 | 1897866968 |
| Serie | Working paper series -- HWP 9612 |
| Número de Cutter | P133a |