Amazement Revolution
Seven Customer Service Strategies to Create an Amazing Customer Experience
Edición de la obra The amazement revolution
| Autor | Shep Hyken |
|---|---|
| Editorial | Greenleaf Book Group |
| Fecha de publicación | 2011 |
| Idioma | inglés |
| Páginas | 240 |
| ISBN-13 | 9781608321353 |
| Número de Cutter | H995a |
A guide to the principle of customer amazement. Hyken uses fifty companies as role-model examples to teach seven powerful strategies that will kick-start the revolution in your organization.