A customer oriented framework for empowering service employees
Edición de la obra A customer oriented framework for empowering service employees
| Autor | Mohammed Rafiq |
|---|---|
| Editorial | Loughborough University Business School |
| Fecha de publicación | 1998 |
| Idioma | inglés |
| ISBN-10 | 1859011330 |
| OCLC | 84508743 |
| Serie | Loughborough Univeristy Business School research series -- 1998:1 |
| Número de Cutter | R138c |