Sandra Vandermerwe
· 17 obras en el catálogo
Obras

Cases in European marketing management
Breaking through
The 11th Commandment

Breaking Through
2004
Business policy and strategy
1977

Competing through services
1994
Corporate challenges for an age of reconsumption
1991

The eleventh commandment
1996

The environment of South African business
1976
From diminishing to increasing returns
1997
The market power is in the services
1990
Quality in services
1994

South African marketing strategy
1975

Customer Capitalism
1999

From Tin Soldiers to Russian Dolls
1993