Claes Fornell
· 9 obras en el catálogo
Obras
The American customer satisfaction index at ten years, ACSI 1994-2004
A Second Generation of Multivariate Analysis,Volume 1: Methods
The Reign of the Customer
Seamus Heaney
Consumer input for marketing decisions
A Second Generation of Multivariate Analyses
A Second Generation of Multivariate Analysis
A Second Generation of Multivariate Analysis V1
